Return & Refund Policy – Ishitha Fashions
Effective Date: 2026
At Ishitha Fashions, we want every customer to have a happy shopping experience. We carefully check and pack every order before dispatch. If you face any issue with your purchase, please read our Return & Refund Policy below.
1. Return Eligibility
Products purchased from Ishitha Fashions may be eligible for return/exchange under the following conditions:
- The product must be unused, unworn, unwashed, and in original condition.
- The product must have original tags, packaging, and accessories intact.
- Return/exchange requests must be raised within the specified return period after delivery.
- Products must be returned with proper packaging to avoid damage during transit.
2. Non-Returnable Products
The following products may not be eligible for return/exchange:
- Used, washed, altered, or damaged products
- Products without original tags or packaging
- Customized or specially altered products
- Items damaged due to improper handling after delivery
3. Size Exchange Policy
- Customers are advised to check the size chart before placing an order.
- Exchange requests due to incorrect size selection will be considered based on product availability.
- If the required size is unavailable, alternative options may be provided.
4. Damaged or Wrong Product Received
If you receive:
- A damaged product
- A defective product
- A wrong item
Please contact us within the return period with:
- Order details
- Product images/videos showing the issue
After verification, we will assist you with replacement or exchange.
5. Refund Policy
- Refunds will be processed only after the returned product is received and inspected.
- Approved refunds will be initiated through the original payment method.
- Refund processing time may vary depending on the payment provider or bank.
- Shipping charges (if applicable) may not be refundable.
6. Cancellation Policy
- Order cancellation requests must be made before the order is shipped.
- Once the order has been dispatched, cancellation may not be possible.
- Refunds for eligible cancellations will be processed according to payment timelines.
7. Exchange Process
To request a return or exchange:
- Contact Ishitha Fashions customer support.
- Share your order number and issue details.
- Provide required images/videos if requested.
- Wait for confirmation before shipping the product back.
8. Product Color & Appearance
- We make every effort to display product colors accurately.
- Slight color variations may occur due to different screen settings and lighting conditions.
- Such minor variations may not qualify as product defects.
9. Contact Us
For return, exchange, or refund-related queries:
Ishitha Fashions
LIG 666, Usha Nilayam,
KPHB Colony, Road Number 5,
Backside of Malabar Gold Shop,
Kukatpally, Hyderabad – 500072
📞 Phone: 8143824468
📧 Email: ishithafashions.21@gmail.com
By purchasing from Ishitha Fashions, you agree to the terms mentioned in this Return & Refund Policy. We appreciate your trust and support.